The Glass Doctor may be product based— they sell and install glass— but their primary focus is service. Their client-first philosophy is an ideology that works well here on the Crystal Coast, where so much of the charm of this area is about the people in it. The folks who live here, work here and visit here all have one thing in common… it’s to watch the sun rise and set over our crystalline waters and to connect with the sweet people of this area who radiate the hospitality of the south.
Originally from New York, owner Mike Fitzula graduated from NC State, fell in love with North Carolina and never left. He worked in Research and Development for years and then, with an MBA under his belt, Mike started his own business. As someone who owned and managed many rental properties he approached it from a customer’s perspective and with one wish: to provide an excellent experience for each client.
It’s no joke that Mike believes in “transparency” in the workplace; he talks openly with his staff, depends on them and speaks of them with gratitude describing each worker as approachable and professional. Their mutual goal as a team is to be able to take on unique job requests, to suggest needed work to clients and to stand by that work without fail for each and every job. From custom mirrors, to cut-glass, glass tables and railings, custom showers, and fixing or replacing windows, Mike’s passion for what he does comes from his pride in this area, his respect for his customers and his unfailing integrity. Mike’s plan for the future of the company revolves around doing more to be a part of the community. Like the glass he works with daily, Mike has complete clarity on his team’s culture, adding that his intention for 2021 is giving, which aligns beautifully with the graciousness of this company.
Visit www.glassdoctor.com/morehead-city-nc HERE to schedule your appointment!